Neo NXT allows children living in the UAE to manage their money independently, while offering their parents visibility on their expenses. With a Neo NXT account, the child gets their own Neo NXT Debit Card, and can also access the Mashreq Neo app through their own login credentials. The child will be able to request money, send money, save towards goals, complete challenges and more through the Neo app. When the parent logs in to their Mashreq Neo or Mashreq UAE app, they will be able to see details of the Neo NXT account created by them. Through this, parents will be able to set a monthly/weekly allowance, set controls on how their child can spend, view the transactions carried out by the child, receive OTP for all online transactions & money transfers, and set challenges for their child to earn extra allowance.

The Neo NXT account is accessible from the Neo app. During the application process, the child is required to set up their login ID & password. The child can use these details to log in to the app & access his/her NXT account. The Neo app has been completely customized for Neo NXT account holders, to offer a tailored experience for children.

There is absolutely no fee linked to the Neo NXT account.

To ensure a safe & secure banking experience for children, we have put restrictions on certain transactions: • Monthly limit on money transfers (to Mashreq accounts): AED 5,000 • Monthly limit on money transfers (to non-Mashreq accounts): AED 5,000 • Monthly limit on online debit card spending: AED 5,000 • Monthly limit on offline debit card spending: AED 5,000 • Monthly limit on ATM Cash withdrawal: AED 5,000 Parents can also go to their child's account profile, and click on Control Debit Card Usage to further decrease the limits on debit card, enable/disable merchants, etc. Cash deposits are strictly disabled for Neo NXT accounts. However, teens can withdraw cash using their Neo NXT account.

Neo NXT is available via the Mashreq Neo app (Android / iOS / Huawei). It is not available on Mashreq Neo online banking.

A parent can apply for up to 5 Neo NXT accounts. All the Neo NXT accounts that you apply for, from your account, will be visible through your Mashreq Neo or Mashreq Mobile app.

While the parent receives transaction alerts & OTPs for all online transactions/money transfers, parents should also share their teen’s mobile number at the time of opening the account. This is important, as we will be sending periodic notifications, to your children, that will enable them to bank securely, manage money smartly, etc.