Please follow the below steps to retrieve your application: 1. Open the Mashreq Neo app & click on 'New to Neo. Tap here to Apply' banner 2. Enter your mobile number and email id with which you were trying to open your Neo account 3. Your application will be resumed at the point where you had left. You can complete the remaining steps to open your account.
In case you were trying to open an account through the website, please follow steps 2 and 3 mentioned above after clicking
here.
Once you complete all the account opening steps, you receive and SMS and email with your account number.