Mashreq Salaam

Spend & earn rewards

Earn

by banking with Mashreq

Redeem

Seamlessly & instantly

What is Salaam?

Salaam is Mashreq's loyalty programme that rewards you on your entire banking relationship with us. As our customer, you earn points when you spend using any of the Salaam eligible Mashreq Credit & Debit Cards, and on using all eligible Mashreq banking solutions.
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How does it work?

Earning Salaam Points is easy

Simply bank with us and receive points automatically. Earn points when you use Salaam eligible Mashreq Credit and Debit Cards or use other banking solutions like Current and Saving Accounts, Fixed and Unfixed Deposits, Home/Car Loans, Overdrafts and Mashreq Millionaire Certificates.
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Redeeming your Salaam Points

Redeem your Points online to buy flight tickets, hotel stays, electronic goods. Also instantly redeem at partner outlets for shopping, dining, movie tickets and more.
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Shop with Salaam Points

Redeem your Salaam Points instantly across a wide range of merchants in the UAE.

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Online purchase of flights, hotels stays & electronic goods
Redeem your Points at our rewards partner site to buy flights, hotel stays or electronic goods. For payments with Salaam Points & Credit Card, sign-in again using your user ID and password for Mashreq Online Banking.
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Redeem your Salaam Points instantly across a wide range of merchants in the UAE
Visit “Card Offers” on Mashreq Mobile to view list of partner outlets for Salaam redemption.
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Movie tickets & snacks at Novo Cinemas
Present your Card at Box office/F&B counter, check the value of available Salaam Points for redemption, sign the receipt & enjoy.

Transparency

Penalty
Redemption of Points will be restricted in case of delay in payment and / or default on any Credit Card.
Forfeiture
All accumulated Salaam Points balance will be forfeited if you have not earned or redeemed any Salaam Points in last twelve (12) months.

Still got questions?

No registration is required. Your total Salaam balance is made up of two types of Points:
a) Salaam Points earning on purchases made on cards eligible for Salaam earnings b) Salaam Points earning based on your overall banking relationship with Mashreq. 
However, we suggest you register on Mashreq Online in order to benefit from the full functionality of the Salaam website.

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Your Salaam Points will expire (3) years from the date of earning.

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Flights and hotel stay options are supported by MMI Travels and the Electronic Shop is supported by Eros, Dubai. All modifications and cancellation requests post purchase of the Flight Tickets and Hotel Bookings will be managed directly by MMI Travels. You can contact MMI on +9714-703- 6579 or visit their Dubai Head Office, located on the Ground Floor, DNATA Travel Centre, Sheikh Zayed Road Dubai
For any queries regarding e-shop products, please contact Eros at: +9714-881-1886

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You earn Salaam Points on all conventional and Islamic products which are eligible and listed below. To earn Relationship Points, you must have 2 or more products under the same Customer Identification Number (CIF) and also hold a valid Credit or Debit Card. Conventional Retail Products (Monthly Earning):
  • Accounts: Savings/Easy Saver
  • Deposits
  • Mashreq Millionaire Certificates
  • Revolving and Secured Overdraft
  • Fresh Home Loans
Islamic Retail Products (Monthly Earning):
  • Accounts: Savings/Easy Saver
  • Term Investment
  • Fresh Home Finance
Expatriate/Emirati Personal Loans, do not earn Salaam Points. Relationship Points accumulated each month are credited to your Points’ pool on the 2nd of the following month. Corporate Credit Cards are not eligible for Relationship Points.

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  1. Instant Redemption at partner merchant stores within UAE Spend your Salaam Points instantly while you shop, dine at a wide range of partner outlets within UAE. Simply present your Card at the counter, check the value of available Salaam Points for redemption, choose the number of Points to redeem and sign the receipt. Visit Mashreq Mobile to view the list of partner outlets.
  2. Online redemption through our retail and travel partner Redeem your Salaam Points at our rewards partner site offering options to buy flights, hotel stays and electronic goods. Visit https://netbanking.mashreqbank.com/Salaam/Redirecttravel.aspx for details.
  3. Movie tickets & snacks at Novo Cinemas.

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The Salaam Points which you see appearing on your Statement and also in Online & Mobile Banking are your cumulative total of Salaam Points earned through the Salaam Rewards Programme. These cumulative points can be used in whole or in part for redemption at any of the above channels.

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If you are using your Mashreq Novo Credit Card for purchase of movie tickets using your Salaam Points, you will be eligible for the 50% discount on movie tickets. For any other Card apart from Novo Credit Card, you will not be eligible for the 50% discounted movie tickets on using your Salaam Points to purchase the tickets. The discounted tickets purchased through Salaam Redemption will also be considered within the eligible discounted tickets per calendar month for the Novo Credit Card. Additional tickets purchased in the same month will be charged at the full price in your next Credit Card statement. Please note, effective from 2017, the Mashreq Novo Card no longer earns Salaam Points on purchases made using the Card.

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Yes, other Mashreq Credit or Debit Cards are accepted for redeeming Salaam Points at Novo Cinemas for purchase of movie tickets and/or food & beverages. You are required to have valid Salaam Points in your account for redemption.

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Unfortunately Salaam Points cannot be redeemed for online transactions or bill payments

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You can login to Mashreq Online and go to Rewards and Mobile. Then, go to Mashreq Salaam Rewards to view a statement of your Salaam points.

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